Skip to main content
All CollectionsAdvanced Topics
Accepting a request for a collaborator account
Accepting a request for a collaborator account

Learn what a collaborator account is and how to accept it

Bart Coppens avatar
Written by Bart Coppens
Updated over a week ago

What is a collaborator account?

A collaborator account provides specific permissions to a collaborator (in this case Limoni Apps) to access your store.
Shopify describes them as: "These give designers, developers, and marketers access to your Shopify admin. They don't count towards your staff account limit."

What permissions do you request and why?

We require:

  • Applications: required to be able to access Discount Ninja and set up a test promotion.

  • Themes: access to your themes files to make the necessary changes to your theme's liquid files to enable Dynamic Pricing.

We also request:

  • Products: we request access to those so we can check which templates your products use, what variants you have set up and the pricing of those variants. This is used when we test the setup of Dynamic Pricing.

  • Discounts: this allows us to troubleshoot issues with fixed discounts, configured in Shopify.

  • Settings: used to troubleshoot issues with you currency settings

  • Navigation: to help you set up direct links to discount promotions

I received an email, what do I do?

As the owner of the shop you'll receive an email with a request for access:

The message included in the email requests some additional information.
Please reply to the email to provide us the answers.
Then click "View request" to review the permissions and approve.

How do I approve the request for a collaborator account from the Shopify admin?

Note: collaborator accounts can only be approved by the owner of the store.
You should see a message on your home page:

If you cannot find it, go to Settings and click Accounts. Under the "Accounts and permissions" section you'll find:

Click on "Review request" to review the permissions and approve:

Did this answer your question?