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Promotions for guests or logged in customers

This article guides merchants on configuring promotions in Discount Ninja to target specific customer segments, such as guests, logged-in users, or those with particular tags.

Tomás M avatar
Written by Tomás M
Updated over 3 weeks ago

Understanding customer segments

  • Guest: a visitor who browses your store without logging into an account.

  • Customer/signed-in visitor: a visitor who has logged into their account on your store.

Use cases for targeted promotions

Targeted promotions are especially useful in the following scenarios:

  • offering exclusive discounts to wholesale customers

  • providing special offers to VIP members

  • extending discounts to employees

  • incentivizing first-time account holders with a welcome discount

Configuring customer filters in discount ninja

Edit the promotion

  • Navigate to the promotion you wish to modify.

  • Click on "Edit."

Access the Trigger section

  • Locate and select the "trigger" section.

Set Audience parameters

  • Open the "audience" tab.

  • Enable the "customer accounts" feature.

  • Choose the desired audience:

Refine audience with tags

You can configure if only guests, only signed-in visitors or both are eligible. For the signed-in visitors you can additionally narrow it down to those tagged with a specific tag.

Tagging customer accounts

You can manually tag customers or use an app to automate the process. To manually tag a customer, simply open their account in the Shopify admin and set a tag.

Purchase history

Additionally, you can require a specific number of orders placed for signed-in visitors to qualify:

B2B/DTC

Finally, Shopify Plus stores that have B2B features enabled can also configure promotions to be specific to B2B or DTC customers:

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