All Collections
Frequently Asked Questions
Why do my offers only show in the cart?
Why do my offers only show in the cart?

Learn why your offers show in the cart, but do not show on the product page or collection page.

Bart Coppens avatar
Written by Bart Coppens
Updated over a week ago

Offer types

Discount Ninja allows you to set up two types of offers:

  • Product discounts

  • Order discounts

Some offers can be set up as either product or order discount (such as, for example, a percentage or fixed amount discounts). Other offers are always a product discount (for example a gift with purchase).

Target specific product/collection

Both product discounts and order discounts can target specific product variants, products or collections. Order discounts do not have to be sitewide.

Key differences

The key differences between product and order discounts:

  • Only product discounts show on the product page and collection page

  • In the cart:

    • An order discount is applied to the subtotal

    • A product discount is applied to the cart line item

Strikethrough pricing

Product and order discounts behave differently when it comes to strikethrough pricing:

Product discount

Order discount

Strikethrough pricing on the product page

Yes

No

Strikethrough pricing on the collection page

Yes

No

Strikethrough pricing on the cart page

Yes

Yes

Building blocks

Product and order discounts support different building blocks:

Product discount

Order discount

Sticky bar

Yes

Yes

Notification

Yes

Yes

Product page banner

Yes

No

Collection badge

Yes

No

Cart text

Yes

Yes

Promotion summary

Yes

Yes

Checkout discount label

Yes

Yes

Did this answer your question?