Frequently Asked Questions

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9 articles in this collection
Written by Bart Coppens

Why does Discount Ninja create draft orders?

Learn about draft orders and how they are used by Discount Ninja
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Written by Bart Coppens
Updated over a week ago

Integrate with Smart Product Filter & Search by Globo

Learn how to integrate Discount Ninja with Smart Product Filter & Search by Globo
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Written by Bart Coppens
Updated over a week ago

Using a test theme

Learn how to set up a test theme to test script updates or Dynamic Pricing settings
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Written by Bart Coppens
Updated over a week ago

Why are abandoned checkout emails not sent?

Learn why Shopify does not send out abandoned checkout emails when using the Discount Ninja Sales Channel
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Written by Bart Coppens
Updated over a week ago

Does Discount Ninja update my theme?

Learn how and why your theme is updated when using Discount Ninja
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Written by Bart Coppens
Updated over a week ago

Why is there no "return to cart" link in the checkout?

Learn the differences between a standard checkout and a checkout with Discount Ninja
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Written by Bart Coppens
Updated over a week ago

Compatibility issues

Learn about known compatibility issues with apps that conflict with Discount Ninja
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Written by Bart Coppens
Updated over a week ago

Troubleshooting issues with the checkout button

Learn how to troubleshoot issues that arise when Discount Ninja is unable to redirect to the checkout with discounts applied
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Written by Bart Coppens
Updated over a week ago

Reinstall assets

Reinstall assets to correct issues with the assets of the app
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Written by Bart Coppens
Updated over a week ago