Frequently Asked Questions
9 articles in this collection
Written by Bart Coppens
Written by Bart Coppens
Restrict promotions to a single use
Learn how to configure promotions that can be redeemed only once per customer
Written by Bart Coppens
Updated over a week ago
Updated over a week ago
Why does Discount Ninja create draft orders?
Learn about draft orders and how they are used by Discount Ninja
Written by Bart Coppens
Updated over a week ago
Updated over a week ago
Using a test theme
Learn how to set up a test theme to test script updates or Dynamic Pricing settings
Written by Bart Coppens
Updated over a week ago
Updated over a week ago
Why are abandoned checkout emails not sent?
Learn why Shopify does not send out abandoned checkout emails when using the Discount Ninja Sales Channel
Written by Bart Coppens
Updated over a week ago
Updated over a week ago
Does Discount Ninja update my theme?
Learn how and why your theme is updated when using Discount Ninja
Written by Bart Coppens
Updated over a week ago
Updated over a week ago
Why is there no "return to cart" link in the checkout?
Learn the differences between a standard checkout and a checkout with Discount Ninja
Written by Bart Coppens
Updated over a week ago
Updated over a week ago
Compatibility issues
Learn about known compatibility issues with apps that conflict with Discount Ninja
Written by Bart Coppens
Updated over a week ago
Updated over a week ago
Troubleshooting issues with the checkout button
Learn how to troubleshoot issues that arise when Discount Ninja is unable to redirect to the checkout with discounts applied
Written by Bart Coppens
Updated over a week ago
Updated over a week ago
Reinstall assets
Reinstall assets to correct issues with the assets of the app
Written by Bart Coppens
Updated over a week ago
Updated over a week ago