Skip to main content
All CollectionsAdvanced Topics
Restrict access to a promotion based on IP address
Restrict access to a promotion based on IP address

Learn how to use geotargeting to avoid offering promotions to users who are connecting from specific countries.

Bart Coppens avatar
Written by Bart Coppens
Updated over 7 months ago

You can restrict a promotion based on IP address geolocation.

This is useful when you want to avoid offering promotions to users who are (not) connecting from specific countries. This ensures the app avoids offering promotions to customers that are not eligible.

This is set up in the Trigger section of a promotion, under the Geotargeting tab.

To set this up:

  • Edit the promotion

  • Find the Trigger section

  • Open the Geotargeting tab

  • Switch the Geotargeting by country feature on.

  • Then select the countries that should be in/excluded:

VPN

This feature leverages IP geolocation technology to determine which country a visitor connects from. Note that customers can work around this by using a VPN to simulate a connection from a different country.

Shipping

Visitors may connect from a country where the promotion is displayed, but decide to ship to another. If you want to restrict offers based on the shipping address, please configure the shipping countries of your shipping offer as explained here.

Did this answer your question?